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My Screenshots are not working


Sirk
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My latest screenshot that was fine was on june 18 and the earliest that was corrupted is on june 24

Used the same computer. only thing that changed was I upgraded to windows 10 when the new patcher came out

screenGatheringRO322.jpg

screenGatheringRO312.jpg

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Hey Sirk

※ GatheringRO supports a maximum resolution of up to 2048 x 1440. 
※ WQHD (2048 x 1152) or higher resolutions can not be supported based on 16: 9 (wide) format.

 

Usualy there are 2 different causes for screenshot issues:
1.) You're above the max supported resolution as stated above.
2.) You're running the game in full screen, which starts to tear down screenshots while the resolution is set too high.

 

There are 3 known solutions to this problem:
a.) Run the game in a lower resolution
b.) Run the game in window mode
C.) Take screenshots using the default Windows Print Screen function, Snippet Tool or any other 3rd party software (for example Greenshot)

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