Support Tickets

Support
Before submitting a support ticket, make sure you look through the Troubleshooting Guide.
Any issue reported here will be reviewed by a support staff member and can take several days before recieving a reply.
Support requests such as game content and technical issue related questions which could possibly be solved by the community should rather be posted in our forums instead.

All support tickets are private, which means you can only view and request personal tickets while logged in.

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   Status Definitions

   Open = This tickets is open for review and is awaiting a response from one of our support staff members.

   Closed = This ticket has been solved or does no longer require any further assistance from a staff member. This may also include support requests which should be able to be solved without any staff member assistance, thus has been closed accordingly.

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