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  • WBE Not Eligible for Rewards While Having Mercenary


    symbio
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    Hello,

    I tested this 3 times using my ranger during world boss events and got same results. Expected results is players should be eligible to obtain rewards because they properly attacked bosses with proper damages - with or without mercenary.

    ps. Sorry can't attach screenshot, because all my gRO screenshot is messed up (maybe caused by VGA drivers issue).

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    Hello,

    I just wanted to tag in to this recent report - as of today I've been experiencing "not eligible" issue from the WBE treasure chest. First after beating KP (no screenshot) then it happened again on Belphegor, not eligible even after doing decent dmg. I have a hunch that this issue has something to do with the recent gear upgrade I just had this morning. /hmm

    screenGatheringRO148.jpg

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    About your monochrome/distorted screenshots, that's not a bug but a known limitation of the graphics engine used in RO:

    Configure the client to use a display resolution with a width and height that are both multiples of 8.
    The following common pixel lengths are not multiples of 8, and thus cause the issue:
    - 900
    - 1050
    - 1366

     

    About your actual report:
    Wasn't able to reproduce the issue. However it's a known problem that dealing too much damage could lead to a buffer overflow, as such you may end up not being eligible for a reward.

    Could you please share the full details of your gear set with us?

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    On 1/17/2021 at 8:59 AM, Everade said:

    Wasn't able to reproduce the issue. However it's a known problem that dealing too much damage could lead to a buffer overflow, as such you may end up not being eligible for a reward.

    Just want to add, this also happens when you do instances.

    I have experienced this in OGH normal/hard, Buwaya, Demon Temple, Endless Tower, and more.

    This happens most frequently when using GX, Gene, Mecha, Ranger.

     

    This is frustrating as you are not eligible to receive PHQ Hunter Chest even though you have completed the instance.

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    I'm wondering if this could be connected to specific equipment setups, for example elemental damage or some other specific issue that's not officialy counted as damage on the mob dmg log system.

    I'm still not able to reproduce this personally, as such i can't debug and fix it.

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