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  • Genesis Wings causes client crashes


    Kazalus
    • Fixed
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    • Description of Issue: 
      I equipped my Genesis Wings costume and it ended up crashing the client. Before the client crashed, I wasn't able to see the sprite of the costume appear; it was only when I attempted to view my equipment that the client ended up crashing.
       
    • Expected Result:
      For the Genesis Wings' sprite to properly display.
       
    • Official Information & Screenshots:

      Module Name: D:\Program Files (x86)\GatheringRO\Client.exe
      Time Stamp: 0x5feaa432 - Tue Dec 29 11:36:18 2020


      Exception Type: 0xc0000005

      0x00a8df5e    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00a8deb1    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00a8839a    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00a887a4    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00a8906f    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00a87d75    D:\Program Files (x86)\GatheringRO\Client.exe
      0x004acc08    D:\Program Files (x86)\GatheringRO\Client.exe
      0x004ace21    D:\Program Files (x86)\GatheringRO\Client.exe
      0x00bd1b86    D:\Program Files (x86)\GatheringRO\Client.exe
      0x751efa29    C:\WINDOWS\System32\KERNEL32.DLL
      0x771f7a7e    C:\WINDOWS\SYSTEM32\ntdll.dll
      0x771f7a4e    C:\WINDOWS\SYSTEM32\ntdll.dll

      eax: 0x00000014    ebx: 0x00000000
      ecx: 0x00000000    edx: 0x131872c0
      esi: 0x0019f5c8    edi: 0x0019f5c8
      ebp: 0x0019ffec    esp: 0x0019ffe4

      stack 0019ffe4 - 001a03e4
      0019FFE4 : FF FF FF FF 3B 8A 21 77 00 00 00 00 00 00 00 00
      0019FFF4 : 4D 1C BD 00 00 50 23 00 00 00 00 00 41 63 74 78
      001A0004 : 20 00 00 00 01 00 00 00 08 33 00 00 DC 00 00 00
      001A0014 : 00 00 00 00 20 00 00 00 00 00 00 00 14 00 00 00
      001A0024 : 01 00 00 00 07 00 00 00 34 00 00 00 7C 01 00 00
      001A0034 : 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
      001A0044 : 00 00 00 00 00 00 00 00 02 00 00 00 4E EF 26 1A
      001A0054 : 98 02 00 00 44 00 00 00 E0 02 00 00 54 02 00 00
      001A0064 : 00 00 00 00 BA 71 32 F3 34 05 00 00 4A 00 00 00
      001A0074 : 80 05 00 00 42 03 00 00 00 00 00 00 5B 49 59 2D
      001A0084 : C4 08 00 00 32 00 00 00 F8 08 00 00 00 03 00 00
      001A0094 : 00 00 00 00 CD EA CE 32 F8 0B 00 00 42 00 00 00
      001A00A4 : 3C 0C 00 00 36 03 00 00 00 00 00 00 C8 5F 50 38
      001A00B4 : 74 0F 00 00 5E 00 00 00 D4 0F 00 00 56 03 00 00
      001A00C4 : 00 00 00 00 44 05 28 B1 2C 13 00 00 56 00 00 00
      001A00D4 : 84 13 00 00 86 03 00 00 10 00 00 00 09 00 00 00

      Launch Info
      00A5 00A5 00A5 00A5 00A5 00A5 00A5 00A5
      0000 0000 0000 0000 0000 0000 0000 0000
      0000 0000 0000 0000 0000 0000 0000 0000
      0000 0000 0000 0000 0000 0000 0000 0000

      Job : Soul Reaper

       3155

       

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    A temporary fix has been released which allows playing despite triggering a ressource error.
    The final fix requires some more time as it affects more items.

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  • Status Definitions

    Unconfirmed = We are still working on this report.

    Confirmed = We were able to reproduce this report and are looking into possible solutions.

    Fixed = The issue has been fixed and the resolution will be available in the next patch or maintenance.

    Needs More Info = We do not have enough information to handle this report. More player input is required to continue the case.

    Requires Testing = Requires either in-game testing or tests on official Ragnarok servers for comparison. You're welcome to support us.

    Invalid Report = Not considered a bug because it's working as intended, it didn't follow our template or it's not considered a report. Feedback or personal opinions shall be posted on our forum for discussion. Possibly also for reports we cannot reproduce or we haven't recieved an answer in a timely manner.

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